{"id":7256,"date":"2025-03-13T14:59:43","date_gmt":"2025-03-13T06:59:43","guid":{"rendered":"https:\/\/www.keweitrading.com\/?p=7256"},"modified":"2025-03-13T14:59:45","modified_gmt":"2025-03-13T06:59:45","slug":"what-should-i-do-if-i-receive-a-damaged-product","status":"publish","type":"post","link":"https:\/\/www.keweitrading.com\/ko\/what-should-i-do-if-i-receive-a-damaged-product\/","title":{"rendered":"\ud30c\uc190\ub41c \uc81c\ud488\uc744 \ubc1b\uc73c\uba74 \uc5b4\ub5bb\uac8c \ud574\uc57c \ud558\ub098\uc694?"},"content":{"rendered":"<p class=\"wp-block-paragraph\">If you receive a damaged <strong>\ucf54\ud150 \uc2a4\ud2f8<\/strong> product, follow these steps to resolve the issue efficiently:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Inspect the Product Upon Arrival<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check the packaging and product for visible damage.<\/li>\n\n\n\n<li>Take <strong>clear photos<\/strong> of the damage from different angles, including the packaging if it appears compromised.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Document the Issue<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Record details like <strong>scratches, dents, broken parts, or unusual rusting<\/strong>.<\/li>\n\n\n\n<li>Note any missing components if applicable.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Contact the Seller or Manufacturer<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reach out to the seller or our customer service <strong>as soon as possible<\/strong>.<\/li>\n\n\n\n<li>Provide:\n<ul class=\"wp-block-list\">\n<li>Order details (invoice, tracking number, or purchase receipt).<\/li>\n\n\n\n<li>Photos and a brief description of the damage.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Determine the Next Steps<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the seller\u2019s policy, you may be eligible for:<br>\u2705 <strong>Replacement<\/strong> \u2013 A new product sent at no extra cost.<br>\u2705 <strong>Repair Guidance<\/strong> \u2013 If minor, you may receive instructions or a repair kit.<br>\u2705 <strong>Partial Refund<\/strong> \u2013 Compensation for minor damages.<br>\u2705 <strong>Return &amp; Full Refund<\/strong> \u2013 If the damage is severe and the product is unusable.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Prevent Future Issues<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If the damage seems related to shipping, request better packaging for future orders.<\/li>\n\n\n\n<li>If installing the product outdoors, ensure proper handling to prevent further damage.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Would you like specific care tips for minor scratches or rust issues on Corten steel?<\/p>","protected":false},"excerpt":{"rendered":"<p>If you receive a damaged Corten steel product, follow these steps to resolve the issue efficiently: 1. Inspect the Product Upon Arrival 2. Document the Issue 3. Contact the Seller or Manufacturer 4. Determine the Next Steps Depending on the seller\u2019s policy, you may be eligible for:\u2705 Replacement \u2013 A new product sent at no [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[346],"tags":[],"class_list":["post-7256","post","type-post","status-publish","format-standard","hentry","category-shipping-returns"],"_links":{"self":[{"href":"https:\/\/www.keweitrading.com\/ko\/wp-json\/wp\/v2\/posts\/7256","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.keweitrading.com\/ko\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.keweitrading.com\/ko\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.keweitrading.com\/ko\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.keweitrading.com\/ko\/wp-json\/wp\/v2\/comments?post=7256"}],"version-history":[{"count":0,"href":"https:\/\/www.keweitrading.com\/ko\/wp-json\/wp\/v2\/posts\/7256\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.keweitrading.com\/ko\/wp-json\/wp\/v2\/media?parent=7256"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.keweitrading.com\/ko\/wp-json\/wp\/v2\/categories?post=7256"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.keweitrading.com\/ko\/wp-json\/wp\/v2\/tags?post=7256"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}