{"id":7256,"date":"2025-03-13T14:59:43","date_gmt":"2025-03-13T06:59:43","guid":{"rendered":"https:\/\/www.keweitrading.com\/?p=7256"},"modified":"2025-03-13T14:59:45","modified_gmt":"2025-03-13T06:59:45","slug":"what-should-i-do-if-i-receive-a-damaged-product","status":"publish","type":"post","link":"https:\/\/www.keweitrading.com\/ja\/what-should-i-do-if-i-receive-a-damaged-product\/","title":{"rendered":"\u7834\u640d\u3057\u305f\u5546\u54c1\u304c\u5c4a\u3044\u305f\u5834\u5408\u306f\u3069\u3046\u3059\u308c\u3070\u3088\u3044\u3067\u3059\u304b\uff1f"},"content":{"rendered":"

If you receive a damaged \u30b3\u30fc\u30eb\u30c6\u30f3\u92fc<\/strong> product, follow these steps to resolve the issue efficiently:<\/p>\n\n\n\n

1. Inspect the Product Upon Arrival<\/strong><\/h3>\n\n\n\n
    \n
  • Check the packaging and product for visible damage.<\/li>\n\n\n\n
  • Take clear photos<\/strong> of the damage from different angles, including the packaging if it appears compromised.<\/li>\n<\/ul>\n\n\n\n

    2. Document the Issue<\/strong><\/h3>\n\n\n\n
      \n
    • Record details like scratches, dents, broken parts, or unusual rusting<\/strong>.<\/li>\n\n\n\n
    • Note any missing components if applicable.<\/li>\n<\/ul>\n\n\n\n

      3. Contact the Seller or Manufacturer<\/strong><\/h3>\n\n\n\n
        \n
      • Reach out to the seller or our customer service as soon as possible<\/strong>.<\/li>\n\n\n\n
      • Provide:\n
          \n
        • Order details (invoice, tracking number, or purchase receipt).<\/li>\n\n\n\n
        • Photos and a brief description of the damage.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n

          4. Determine the Next Steps<\/strong><\/h3>\n\n\n\n

          Depending on the seller\u2019s policy, you may be eligible for:
          \u2705 Replacement<\/strong> \u2013 A new product sent at no extra cost.
          \u2705 Repair Guidance<\/strong> \u2013 If minor, you may receive instructions or a repair kit.
          \u2705 Partial Refund<\/strong> \u2013 Compensation for minor damages.
          \u2705 Return & Full Refund<\/strong> \u2013 If the damage is severe and the product is unusable.<\/p>\n\n\n\n

          5. Prevent Future Issues<\/strong><\/h3>\n\n\n\n
            \n
          • If the damage seems related to shipping, request better packaging for future orders.<\/li>\n\n\n\n
          • If installing the product outdoors, ensure proper handling to prevent further damage.<\/li>\n<\/ul>\n\n\n\n

            Would you like specific care tips for minor scratches or rust issues on Corten steel?<\/p>","protected":false},"excerpt":{"rendered":"

            If you receive a damaged Corten steel product, follow these steps to resolve the issue efficiently: 1. Inspect the Product Upon Arrival 2. Document the Issue 3. Contact the Seller or Manufacturer 4. Determine the Next Steps Depending on the seller\u2019s policy, you may be eligible for:\u2705 Replacement \u2013 A new product sent at no extra cost.\u2705 Repair Guidance \u2013 If minor, you may receive instructions or a repair kit.\u2705 Partial Refund \u2013 Compensation for minor damages.\u2705 Return & Full Refund \u2013 If the damage is severe and the product is unusable. 5. Prevent Future Issues Would you like specific care tips for minor scratches or rust issues on Corten […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[346],"tags":[],"class_list":["post-7256","post","type-post","status-publish","format-standard","hentry","category-shipping-returns"],"_links":{"self":[{"href":"https:\/\/www.keweitrading.com\/ja\/wp-json\/wp\/v2\/posts\/7256","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.keweitrading.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.keweitrading.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.keweitrading.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.keweitrading.com\/ja\/wp-json\/wp\/v2\/comments?post=7256"}],"version-history":[{"count":0,"href":"https:\/\/www.keweitrading.com\/ja\/wp-json\/wp\/v2\/posts\/7256\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.keweitrading.com\/ja\/wp-json\/wp\/v2\/media?parent=7256"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.keweitrading.com\/ja\/wp-json\/wp\/v2\/categories?post=7256"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.keweitrading.com\/ja\/wp-json\/wp\/v2\/tags?post=7256"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}