カスタム・オーダーには保証が付いていますか？
Yes, our custom orders come with a warranty. The warranty coverage depends on the type of product and materials used. Typically, our Corten steel and stainless steel products come with a 1-year warranty against structural defects and premature corrosion under normal use conditions. However, the warranty does not cover: If you have specific warranty concerns about your custom order, please contact us for detailed terms and conditions.
破損した商品が届いた場合はどうすればよいですか？
If you receive a damaged Corten steel product, follow these steps to resolve the issue efficiently: 1. Inspect the Product Upon Arrival 2. Document the Issue 3. Contact the Seller or Manufacturer 4. Determine the Next Steps Depending on the seller’s policy, you may be eligible for:✅ Replacement – A new product sent at no extra cost.✅ Repair Guidance – If minor, you may receive instructions or a repair kit.✅ Partial Refund – Compensation for minor damages.✅ Return & Full Refund – If the damage is severe and the product is unusable. 5. Prevent Future Issues Would you like specific care tips for minor scratches or rust issues on Corten […]
発送先はどこですか？
We ship worldwide, with a strong focus on markets in North America, Europe, Australia, and other international regions. Our logistics network allows us to deliver to: ✅ United States & Canada – Major cities and ports, with door-to-door or port delivery options.✅ Europe – Including the UK, Germany, France, Italy, Netherlands, Spain, and more.✅ Australia & New Zealand – Direct shipping to major cities and business hubs.✅ Middle East & Asia – Custom shipping solutions available based on order size. We work with trusted freight carriers and shipping partners to offer:📦 Sea Freight (LCL & FCL) – Cost-effective for bulk orders.🚛 Air Freight & Express Shipping – Faster delivery for […]
